A little help.
A tap away.

Use the green robot

The green headset robot at the lower-right of every page opens @real_ukpay on Telegram. Its Telegram Help label stays visible. The button opens the destination without sending a message for you.

Account, order and recovery questions

For account verification, balances, pending orders or recovery, use the support route shown inside the current app. No independently verified service telephone number or support email was supplied for this guide.

Useful details for support

• The screen or step where the issue occurs.
• A relevant order reference when available.
• An error message with private account details removed.

Keep OTPs, passwords and PINs private.